Latest Posts

Why switching from on premise PABX to hosted PABX will give your business value for money

Perhaps your business is still running on an old PABX phone system. However as your business expands, adding more phones and hardware can be costly. There will also come a time when your old phone system won’t be as efficient as it used to be. You might eventually have to upgrade your old PABX system to a new one to better support your business.

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Boost Customer Support for Your Business with a PABX Hosting Provider

Providing immediate and exceptional customer service isn’t the hallmark of a great business but the benchmark of a successful one. To achieve this level of service, many companies rely on in-house or outsourced call centers where customer service representatives handle calls from customers on an on-demand basis.

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10 Essential Questions You Need to Ask Before Getting a Hosted PABX Provider

When considering getting a hosted PABX service provider for your business, you need to have your facts right in all aspects of the deal. This is a major investment and lack of due diligence may end up becoming major loss in the long run. In this regard, you need to get the facts right from the get-go in order to be on the safe side.

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Hosted PABX: A Cost-effective Solution to Your Business Needs

As a business owner, reducing capital expenditures and maximizing return on investment (ROI) are always top of mind. For businesses with back office facilities, this can pose a challenge. Reducing capital expenditures could mean cutting back on your operational costs. But how do you cut back on operational expenses such as office communications when it is vital to your business? An ideal solution is to find the right business phone system for your organizational needs.

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Increasing Call Center Productivity via a Hosted PABX System

Productivity is an element of constant motivation and motivated employees are more likely to be productive when they have the right tools to accomplish their work. This especially holds true in a call center setting where efficiency and reliability drive the operations.

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3 Benefits of Virtual PABX

Whether you’re the owner of an international organisation or you have a small business with a staff of three, Virtual PABX (Virtual Private Automatic Branch eXchange) can help you.

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