CSD: Central Security Distribution
Central Security Distribution has several branches and manages a large volume of customer calls. As such, a quality telephony service was paramount, as was a platform that could support customer service improvements. Comms Group was the only supplier able to deliver the complete Global PBX Phone System solution.
Wingecarribee Shire Council
Impending termination of ISDN lines forced urgent action for Wingecarribee Shire Council. The Council needed to replace the PBX, and also wanted to take advantage of the many features and benefits of the Cloud and Microsoft Teams Direct Routing combined with a native Teams Calling Contact Centre