Perhaps your business is still running on an old PABX phone system. However as your business expands, adding more phones and hardware can be costly. There will also come a time when your old phone system won’t be as efficient as it used to be. You might eventually have to upgrade your old PABX system to a new one to better support your business.
It’s a good thing that there are now more advanced systems that you can take advantage of, especially if your business is expanding. Switching from an on-premise PABX system to a hosted PABX provide more features, scalability and affordability.
Feature-Rich Hosted PABX
The economies of scale dictate that larger organizations can afford to offer more features and services for a cheaper price. They can divide the per unit cost amongst more customers. Clients can pick-and-choose which features they want to add or remove when they sign their contracts.
For the same reason, hosted PABX systems are flexible enough and can be customized to meet the specific needs of a business. Here are just a few of the many advanced features of a hosted PABX:
- Dedicated phone number for each phone (Direct Inward Dialing)
- Web portal
- Disaster recovery
Nowadays more and more consumers are using their mobile phones to access the Internet including your customers. Your old analog PABX system is at a disadvantage because it does not match your customers’ digital technology preferences. Using a hosted PABX as a Web portal allows you to gradually transition to modern digital technology.
The “Pay-As-You-Go” pricing of a hosted PABX allows you to avoid the high upfront costs associated with replacing your entire system. In the long run, this affordability and scalability can save you money on features that all modern businesses should have.
Many businesses have discovered the importance of having back-ups – the hard way. Online PABX allows you to have a backup in case your on-premise PABX fails. Time is money and downtime equals lost revenue. Plan ahead with the cost-effective redundancy solution.
Integrating hosted PABX into your old system won’t be a problem because it is completely compatible with your present system. Virtual PABX allows your staff to slowly learn the new functionality that many digital consumers have already mastered. Your employees can be more productive with more functionality.
You will no longer need to worry about certain maintenance costs when you outsource your telecommunications. More businesses are outsourcing functions that are not germane or central to their core business competency. This frees up their schedule, allowing them more time to concentrate on growing their business.
As a business owner, you must make the important decisions to provide for future success. If you are not ready to completely upgrade from analog PABX, at least provide a digital PABX format for your digital customers. You can enjoy the best of both worlds and upgrade at your own pace with hosted telecommunications.