Microsoft Teams calling plans using Direct Routing. Using the Microsoft Teams Phone System inside Office 365.

Microsoft Teams calling comes with a range of great value plans, so you can enjoy the simplicity and ease that comes with the Microsoft Teams calling application located within the Office 365 (O365) environment.

Choose by the user with a range of Microsoft Teams calling plans, by the channel with SIP for Microsoft Teams calling plans or super competitive International Teams calling plans.

Comms Group Global Direct Routing for Microsoft Teams provides direct dialling capability from the Microsoft O365 Teams phone system. Often referred to as Microsoft Teams Calling, Microsoft Teams Connect or Microsoft Operator Connect, now your teams can make and receive calls, communicate via chat, video calls and conferencing to people inside and outside your workplace using a single system - rather than using different tools for different calls.

Number porting is available so you can bring your PSTN, ISDN, Mobile or VoIP Numbers to Direct Routing for Teams.

Using the Microsoft Teams calling, now everyone in your business, no matter where they are, can be connected with video conferencing to people inside and outside of the business, its included in every call plan package. Microsoft O365 gives you the ultimate Unified Communications solution.

We think we have the best value Microsoft Teams Calling Plans in Australia. Choose from our user plans or from our Teams Direct Routing SIP Channel plans.

The Microsoft Teams calling is the perfect Skype for business (SFB) alternative. Microsoft has signalled the end of Skype for Business by July 2021. Microsoft Teams Calling is the Skype for business replacement so if you need to replace SFB or looking for an alternative to Telstra TIPT give us a call.

Need a Contact Centre for Microsoft Teams? We have the solution with our depth of experience with Call Centre integrations with Microsoft Teams across a broad range of Contact Centre Platforms. We also have Call Recording for Microsoft Teams and AI Powered Call Analytics for Microsoft Teams.

Global DID Availability

Allocate new or porting existing numbers for your clients across the Globe. Local DIDs available in all listed locations. Toll Free and Mobile numbers available in most locations.

APAC DID Availability
Australia China Hong Kong India Japan Malaysia
Kazakhstan New Zealand Philippines Singapore South Korea Taiwan
Thailand Vietnam
Americas DID Availability
Brazil Canada Chile Mexico Panama
Peru Puerto Rico USA
Europe DID Availability
Austria Belarus Belgium Bosnia & Herzegovina Bulgaria Croatia
Cyprus Czech Republic Denmark Estonia Finland France
Georgia Germany Greece Hungary Iceland Ireland
Italy Latvia Lithuania Malta Monaco Montenegro
Netherlands Norway Poland Portugal Russia Serbia
Slovakia Slovenia Spain Sweden Switzerland Turkey
Ukraine United Kingdom
Africa & Middle East DID Availability
Benin Ghana Israel Kenya Saudi Arabia South Africa
Uganda UAE

Bring your international numbers with you

We have porting agreements with carriers in around 70 countries so you can keep your business numbers to ensure business as usual. Or we can provide you with new DIDs in over 100 countries. No matter where you are, Comms Group can help.

Global DID Number Porting Countries

APAC Porting Availability
Australia Hong Kong Japan New Zealand Singapore South Korea
Americas Porting Availability
Brazil Canada Chile Mexico Panama
Peru Puerto Rico USA
Europe Porting Availability
Austria Belgium Bulgaria Croatia Cyprus Czech Republic
Denmark Estonia Finland France Germany Greece
Hungary Iceland Ireland Italy Latvia Lithuania
Luxembourg Netherlands Norway Poland Portugal Romania
Slovakia Slovenia Spain Sweden Switzerland United Kingdom
Africa & Middle East Porting Availability
Israel South Africa

Number portability not available in your Country? We have the answer!

If you have a number in a location that is not currently serviced by number portability, we can use a PSTN/ISDN/VoIP Gateway to route your DIDs through our Global network.

CommsChoice Managed On-premise SBC Solution provides direct dialling capability from Microsoft Teams; by integrating the customer’s traditional telephony connection (e.g., ISDN, PSTN) with a local Session Border Controller (SBC) deploy onsite and manage by us. This solution allows the customer to leverage Microsoft Teams calling capabilities while maintaining its local voice carriage and DIDs. The solution also includes options for connecting analogues devices onsite, such as: fax machines, industrial phones, and others.

Speak to one of our Team to find out more.

To find out more about Microsoft Teams Call Plans submit the webform and one of our team members will be in touch.

It's really simple. We work with your Microsoft Partner or IT Team to deliver the Microsoft Teams calling solution

Your Microsoft Partner activates the Phone System. We provide the Direct Routing and the Microsoft Teams Calling Plan. You make voice and video calls. It's that simple.

As more and more Business & Enterprise clients migrate to Microsoft Teams as their primary collaboration and communication cloud-based platform, Microsoft Teams Direct Routing as Service will grow to be the default platform for Enterprise & Multi National Business.

All you need for the Microsoft Teams Phone System is Internet connectivity, a Microsoft Office 365 subscription with PBX (provided by your chosen Microsoft partner) and you're away. No matter where your team are located on the Globe, we can get you online with Microsoft Teams Call Plans. Comms Group are part of the Microsoft Operator Connect program.

See our Teams Direct Routing Case studies

Handsets not required with Teams Calling Plans

You may be using an on premises PBX from Avaya, Alcatel, MiTel or one of the other providers that ruled the PABX space for the last 20 years. You may even be using Skype for Business on premises or in the Cloud.

Skype for Business will be decommissioned from July 2021 and many businesses will be looking for a Skye for Business replacement. With the rapid evolution of the phone system inside Microsoft Teams, we are about to see unprecedented activity in this space.

Workplace communication has fundamentally changed as collaboration platforms like Microsoft Teams have worked their way into the enterprise. The growth of remote work will continue to climb, further expediting the desk phone demise.

Microsoft Office 365 with the Teams Phone System will almost certainly be at the top of the vendor list.

This is primarily because Office 365 has broad adoption. Once an enterprise has licensed and deployed Office 365 for email, instant messaging, meetings, and team collaboration, considering the Teams phone system for enterprise voice telephony becomes very compelling.

There is no need for further investment in on-premises PBX or local SBC gateways to extend the life of legacy systems. Comms Group Global Direct Routing for Microsoft Teams is a pure cloud solution; with our Microsoft Teams Calling Plans there's no need for costly remote hardware installations or firmware upgrades at every site.

Did you know you can port your landline, VoIP and even Mobile phone numbers to Teams Calling?

Number porting is available so you can bring your PSTN, ISDN, Mobile or VoIP Numbers to the Microsoft Teams Phone System.

If you need to keep your existing phone numbers, you can bring them along too. Phone number portability allows you to move existing phone numbers to the new system, or you can choose to allocate new ones.

All your staff, online on all of their devices, in all of your locations. Chat and messaging, phone calls, video conference, file sharing, and team collaboration tools all in a single platform.

Multinational Business? Multi Site Business? Its our speciality

If you are running the phone system for an International business. Our Microsoft Teams Global Calling platform is for you.

You may be using a range of disparate phone systems and you're trying to make them work together. The phone system within Microsoft Office 365 Teams calling application is perfect for you.

Using the Microsoft Teams PBX and a suitable Microsoft Teams call plan you can bring all of your sites into the one room on a single unified phone system. And it doesn't matter where in the world you are located, Microsoft Teams Calling using Direct Routing works no matter where you are. Microsoft Teams Calling allows for very cost effective deployments with low monthly plan fees.


Being a MS Gold Partner for Communications means something!

Its means that Commschoice has been certified by Microsoft for our MS Teams Calling products and our ability to deploy them.

So choosing Commschoice is choosing a Microsoft Teams Partner you can trust.

You can also Integrate your existing contact centre PBX with CommsChoice Microsoft Teams calling within Office 365

We know many business want to switch their staff to Microsoft Teams calling. But they have a sunk cost or are contracted with their legacy Contact Centre PBX. Comms Group has a hybrid Microsoft teams calling solution. This allows your staff to make and receive calls within the Teams environment and allows call transfers between your staff and call centre teams.

Combine Microsoft Teams calling with your PBX platform for advanced routing, auto attendant, reporting and analytics and call centre functionality with cloud-based Cloud Business Phone. Leverage the benefits of true mobility, collaboration and simplicity on one single, integrated platform across all your office locations.

Don't listen to us. Listen to our clients.

"Microsoft Teams enabled Video Conferencing and collaboration with internal parties and external vendors which is very important due to our location. The Microsoft Teams integration with our Contact Centre was seamless. It literally brings our partners, customers and vendors to our door." John Crawford, Chief Information Officer, Wingecarribee Shire Council.

Like taking candy from a baby

Getting started is as easy as 1, 2, 3 (and 4!)

Step 1

O365 Licence

Select or upgrade your Office 365 license – available through your chosen Microsoft partner

Step 2

Call Plan

Choose your Microsoft Teams Calling Plan

Step 3


Identify your desired CommsChoice voice and video devices or use the Teams Client and go hardware free!

Step 4


We'll deliver our agreed solution, deploying quickly and effectively. Our team works with your IT Team or Microsoft Partner onboarding and co-ordinating your Microsoft Teams Direct Routing implementation.

Why Comms Group Global?


With a lot of experience in delivering next-generation ICT solutions, our customer onboarding is considered world class by those who experience it.


Need to keep your existing phone numbers? Number portability allows you to retain your existing numbers when switching to Microsoft Teams calling.


Order the number of Microsoft Teams Calling users you need now, and scale up (or down) quickly if required.


24/7 support manned by our expert service focused Teams engineers.

Comms Group Global Cloud Communications for Business. No matter where you are!

We live by the philosophy that “we excel at delivering Cloud Communications for Business.” Simplicity is the essence of everything we do. From solution architecture to customer support; we’ll deliver great outcomes leaving you to focus on more important things.

Speak to a Microsoft Teams Direct Routing Solutions Consultant now. Microsoft Partners wanted!