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Using Call Centre Techniques in Your Small Business

Jul. 30, 2012 By

In a call centre, time is money, so professional call centres use a variety of methods to make every minute count. Some of these time-saving techniques can be applied equally well to making your small business more efficient and thus more profitable.

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How to Create a Wireless Office Space

May 30, 2012 By

Wireless networks are faster, more affordable and easier to install than ever before and businesses that hadn’t yet made the switch are now doing so in droves.

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How to Hold a Virtual Conference

Apr. 30, 2012 By

A virtual conference is a great way to keep in touch with staff and colleagues, regardless of their geographical locations. It can take the form of a video conferencevia a common website or a teleconference where everyone is linked by phone.

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Top 10 Business Communication Trends

Apr. 07, 2012 By

Not surprisingly, the latest business communication trends revolve around emerging technologies, as businesses seek new ways to communicate faster, better and more cost effectively with their customers and employees.

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Increasing Productivity with Better Business Communication

Mar. 07, 2012 By

Effective business communication is fundamental to an organisation in many ways. It’s an important tool for facilitating collaboration within the organisation, and it also allows staff to quickly respond to customers.

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4 Novel Strategies for Boosting Lead Generation

Nov. 14, 2011 By

Lead generation is a vital element in growing sales and expanding any business. Sourcing and attracting the widest possible pool of potential leads allows you to then capture and convert leads into buying customers. With a multifaceted lead generation strategy, businesses can grow and thrive in even the most challenging environment. These are four novel strategies to consider for lead generation.

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